how we protect your information,Privacy Policy

Wik and Wax (“we”, “us”, “our”) runs a waxing salon at 1032 Bridgeport Ave, Livingston, CA 95334. This Privacy Policy explains what personal information we collect through this website, our booking requests and our free guide, how we use it, and the choices you have, including your rights under California law.

Information we collect

• Information you give us: your name, email address, phone number, the service you want, preferred appointment times and anything you choose to tell us in a message (for example, that you have sensitive skin).
• Appointment and health-related notes: during your visit, we may record skin sensitivities, medications that affect waxing (such as retinoids) and service preferences so we can wax you safely. We treat this as sensitive and use it only to provide your service.
• Information collected automatically: like most websites, our site and hosting provider may collect your IP address, browser type, pages visited and referring page through cookies and similar technologies.

How we use your information

• To respond to booking requests, confirm and remind you about appointments, and provide our services.
• To email you the free 30-Day Aftercare Guide you requested, and occasional waxing tips and offers (you can unsubscribe anytime).
• To keep client records required to wax you safely and consistently.
• To improve our website, prevent spam and fraud, and meet legal obligations.

Text messages and email

If you give us your mobile number, we may text you about your appointment. Message and data rates may apply. Reply STOP to opt out of texts at any time, or HELP for help. Every marketing email includes an unsubscribe link. We do not sell or share your phone number or opt-in consent with third parties for their marketing.

How we share information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share it only with service providers who help us run the business, such as our website, scheduling, CRM and email/text platforms, under contracts that limit their use of it, or when required by law.

Cookies

Our website may use cookies for basic functionality and anonymous analytics. You can block or delete cookies in your browser settings; the site will still work.

How long we keep information

We keep client records for as long as you are an active client and for a reasonable period afterwards for legal, tax and safety reasons. Guide sign-ups are kept until you unsubscribe or ask us to delete them.

Your California privacy rights

If you are a California resident, you have the right to know what personal information we collect and how we use it, to request a copy, to request correction or deletion, to opt out of any sale or sharing (we don’t sell or share), to limit use of sensitive personal information, and not to be discriminated against for using these rights. To make a request, email [email protected] or call (916) 397-5094. We will verify your identity before acting on a request.

Children

Our website is not directed to children under 13, and we do not knowingly collect their information online. Clients under 18 must have a parent or guardian’s consent for services.

Security

We use reasonable safeguards to protect your information, but no website or system is completely secure.

Changes

We may update this policy from time to time. The “Last updated” date above shows when it last changed.

Contact us

Wik and Wax, 1032 Bridgeport Ave, Livingston, CA 95334 · (916) 397-5094 · [email protected]